IT Support & Assistance

VESL provides global IT care solution hosted under single roof backed by teams of highly qualified and experienced IT available 24X7. Our support is available online, offline, remote, telephonic and even through our tech forum sections, user-guides and min how-tos published by VESL from time to time. VESL support also comes in various versions: Limited, Professional & Complete.

Our support includes:

• Network Administration

• LAN VPN Management (Remote access PC from home or any other place) - For connectivity and support
• Networking - TCP/IP, DNS, DHCP Server
• Wireless / Wired / Access point

• Systems Maintenance, Support & Troubleshooting (Software):

• Operating System Upgrade / Format / Installation / Virus Removal
  • Win 7 or 8, Win Server 2008, 2003, Linux, MAC, Unix

• Office Suites Upgrade & Support
  • Office 2010, 2007, 2003, XP, LibreOffice, Open Office

• Database Management (Scheduled Backup & Restore, Cloning & Cloud upload)

• Memory, CPU Usage & Start-Up Recovery

• Performance boost-up with specialized use of application and hardware

• Systems Maintenance, Support & Troubleshooting (Hardware):

• Computer / Laptop Hardware upgrade / repair / performance

• Technical Support & Troubleshooting (Offline/Online)

• Configuring & Troubleshooting of email client like Outlook Express, Microsoft Outlook, Thunderbird etc.

• Installation & configuration of Windows Servers as Domain. Configuring DHCP and other Windows Server services

• Installation of Workstation and machines with configuration of Operating System like Win 7 or 8, Win Server 2008, 2003 Linux (Ubuntu 12.04) & Office Suites like Office 2010, 2007, Office 2003 & Office XP professional, Anti-Virus, Firewall and performance boost-up

• PC Assembling and Hardware-Troubleshooting

• Installation & setup of Network with Wireless routers, access points with CAT-5/6 Cables